Mattress Firm Preston
Mattress store · Dallas
6049 Lyndon B Johnson Fwy, Dallas, TX 75240
About
Located at 6049 Lyndon B Johnson Fwy in Dallas, Mattress Firm Preston has established itself as a reliable destination for those in search of a new sleep setup. With a strong reputation reflected in a 4.8-star rating from over 400 customer reviews, the store is frequently recognized for its professional and attentive staff. Customers often highlight the team’s ability to provide a personalized shopping experience, noting that associates like Brent, Ken, Daniel, and James are consistently praised for their patience, deep product knowledge, and helpful guidance through various mattress and accessory options. The atmosphere at this Dallas location is designed to be welcoming, allowing shoppers the space to explore different models without feeling pressured. Whether visitors are looking for specific support features or need assistance navigating payment and delivery options, the staff is noted for being personable and thorough. By focusing on clear communication and a seamless, efficient process, the team at Mattress Firm Preston strives to ensure that each customer finds the right fit for their individual sleep needs.
Reviews Mattress Firm Preston
Customers consistently praise the store's sales staff for being knowledgeable, patient, and helpful during the mattress selection process. While the in-store experience is highly rated, some customers have encountered significant issues with online order fulfillment and store cleanliness.
Strengths
- Knowledgeable and patient sales staff
- Helpful and professional customer service
- Efficient in-store shopping experience
Weaknesses
- Issues with online order tracking
- Presence of cockroaches in store
Best for
Shoppers looking for personalized, expert guidance when selecting a new mattress.
Opening hours
- Friday
- 10 AM–8 PM
- Monday
- 10 AM–8 PM
- Sunday
- 10 AM–6 PM
- Tuesday
- 10 AM–8 PM
- Saturday
- 10 AM–8 PM
- Thursday
- 10 AM–8 PM
- Wednesday
- 10 AM–8 PM