Business listingDallas
Kitchen supply store

Chains Restaurant Supply

Kitchen supply store · Dallas

3.498 reviews

430 N Coit Rd #100, Richardson, TX 75080

Chains Restaurant Supply

About

Located at 430 N Coit Rd #100 in Richardson, Texas, Chains Restaurant Supply serves as a local destination for those in the food service industry looking for kitchen equipment and supplies. The warehouse-style store offers a broad inventory that ranges from heavy-duty cooking machinery and restaurant furniture to smaller kitchen utensils and server essentials. The business caters to a diverse clientele, including professional restaurant owners and local residents, providing both new and secondhand equipment options. The customer experience at this Richardson location remains a subject of debate among patrons. Some visitors highlight the helpfulness of the staff and the store's extensive selection of hard-to-find items, noting that the team can be efficient in guiding them through the large facility. Conversely, other customers have expressed frustration regarding the store's return policies, which are strictly limited to store credit, as well as inconsistencies in service and communication. For those navigating the local restaurant supply market, the store remains a notable option for sourcing kitchen goods, though shoppers are encouraged to clarify policies and verify inventory status before making a purchase.

Reviews Chains Restaurant Supply

Customer experiences at this restaurant supply store are highly polarized, with some praising the extensive inventory and helpful staff while others report significant frustration regarding return policies and poor customer service. Many patrons express dissatisfaction with the store's strict store-credit-only return policy and instances of rude behavior from management and staff.

Strengths

  • Extensive inventory of equipment
  • Helpful and knowledgeable staff

Weaknesses

  • Strict store-credit-only return policy
  • Rude or dismissive customer service
  • Disorganized store layout
  • Lack of assistance from management

Best for

Restaurant and business owners seeking a wide range of new and used kitchen equipment.

Opening hours

Friday
9:30 AM–5:30 PM
Monday
9:30 AM–5:30 PM
Sunday
Closed
Tuesday
9:30 AM–5:30 PM
Saturday
10 AM–3:30 PM
Thursday
9:30 AM–5:30 PM
Wednesday
9:30 AM–5:30 PM

Contact

Chains Restaurant SupplyDallasKitchen supply store